Legal notice
Terms & Conditions – Celnovix
Last updated: June 3, 2026
1. Product Images & Actual Product
We strive to display our products as accurately as possible. However, due to differences in monitors, lighting, photography, and packaging updates, the actual product may vary slightly from the images shown on our website. Product packaging, labels, and color may differ from what is displayed online. Please refer to the product label and packaging received for the most accurate information.
2. Dietary Supplement Disclaimer
The statements made about our products have not been evaluated by the Food and Drug Administration (FDA) or any other regulatory authority. Our products are not intended to diagnose, treat, cure, or prevent any disease. They are dietary supplements intended to support general wellness.
3. Individual Results May Vary
Individual results from using our supplements may vary based on factors such as age, health condition, lifestyle, and consistency of use. Celnovix does not guarantee any specific outcome.
4. Medical Advice Disclaimer
The information provided on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before starting any new supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medication.
5. Age Restriction
Our products are intended for adults aged 18 years or older. By using this website and purchasing our products, you confirm that you are at least 18 years old. We do not knowingly sell to individuals under 18.
6. Product Compliance & Shipping Restrictions
Our products are manufactured and labeled in accordance with the regulations of the PRC (People's Republic of China). They may not be registered or approved in your destination country. It is your responsibility to check local laws and regulations before purchasing.
Celnovix currently ships to select countries only. We reserve the right to refuse or cancel any order from jurisdictions where our products are restricted or prohibited. By placing an order, you acknowledge that you are responsible for ensuring the product is lawful in your location.
7. Intellectual Property
All content on this website, including images, text, logos, and product designs, is the property of Celnovix and may not be reproduced without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Celnovix shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website, including but not limited to:
- Product misuse or failure to follow usage instructions
- Allergic reactions or adverse effects
- Customs delays, seizures, or destruction of products
- Shipping carrier errors or delays
9. "As-Is" Disclaimer
All products and services are provided "as is" and "as available" without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Third-Party Links Disclaimer
Our website may contain links to third-party websites. Celnovix does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites.
11. Accuracy of Website Information
While we strive to ensure all information on this website is accurate and up-to-date, we do not warrant the completeness, reliability, or accuracy of any content. Errors or omissions may occur, and Celnovix disclaims any liability arising from reliance on such information.
12. Privacy & Data Collection
We collect and process personal information (such as name, email, shipping address, and payment details) solely for order fulfillment, customer communication, and legal compliance (e.g., tax reporting). We do not sell your personal data to third parties.
For users in the European Union (GDPR):
- You have the right to access, correct, or delete your personal data.
- You may withdraw consent for marketing communications at any time.
- For any data-related requests, contact us at info@celnovix.com.
For users in California (CCPA):
- You have the right to know what personal information we collect and request its deletion.
- We do not "sell" your personal information as defined by the CCPA.
13. Governing Law & Dispute Resolution
Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles.
Dispute Resolution – Mandatory Arbitration:
Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the website, or our products shall be first resolved through good-faith negotiation. If negotiation fails, the dispute shall be finally settled by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the notice of arbitration is submitted.
- Seat of arbitration: Hong Kong
- Language of arbitration: English
- Number of arbitrators: One
- The arbitration award shall be final and binding on both parties and may be enforced in any court of competent jurisdiction.
Exceptions: Either party may seek injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights without first submitting to arbitration.
14. Entire Agreement
These Terms & Conditions constitute the entire agreement between you and Celnovix regarding your use of this website and purchase of our products, superseding any prior agreements or communications.
15. Contact Us
If you have any questions about these Terms & Conditions or our products, please contact us:
Email: info@celnovix.com
Response time: Within 2-3 business day
