Payment Policy

Secure Payments at Celnovix

At Celnovix, we are committed to providing a safe, secure, and seamless shopping experience. All transactions are encrypted and processed through trusted payment providers to ensure your information remains protected.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Available payment methods may vary depending on your location and device.

Payment Security

Your payment information is processed using industry-standard SSL encryption technology.

Celnovix does not store or have direct access to your full credit card details. All payment transactions are securely handled by certified payment providers.

Currency

All prices displayed on our website are listed in U.S. Dollars (USD).

If you are purchasing from outside the United States, your bank or card issuer may apply currency conversion rates and additional fees. These charges are determined by your financial institution and are not controlled by Celnovix.

Order Verification

To help prevent unauthorized transactions and protect our customers, we reserve the right to perform additional payment verification when necessary.

In some cases, we may contact you to confirm order details before shipment.

Failed or Declined Payments

A payment may be declined for several reasons, including:

  • Insufficient funds
  • Incorrect billing information
  • Card restrictions
  • Security verification issues
  • Bank authorization requirements

If your payment is declined, please contact your card issuer or try an alternative payment method.

Taxes

Applicable sales tax will be calculated and displayed at checkout where required by law.

International customers are responsible for any duties, taxes, or customs fees that may apply in their destination country.

Fraud Prevention

For the protection of our customers, suspicious or potentially fraudulent orders may be delayed, canceled, or subject to additional verification before processing.

Need Assistance?

If you have any questions regarding payments or billing, our support team is here to help.

Email: support@celnovix.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Shop With Confidence

At Celnovix, we combine premium wellness solutions with secure checkout technology, giving you peace of mind every time you place an order.