Subscription Policy
Celnovix Subscription Program
Stay consistent with your wellness routine and enjoy exclusive savings with our subscription program.
How It Works
When you subscribe to a product, your order will automatically renew according to the delivery schedule you select during checkout. Your selected payment method will be charged automatically before each shipment is processed.
Subscription Benefits
- Save on every recurring order
- Never run out of your favorite supplements
- Flexible delivery schedules
- Easy subscription management
- Cancel or modify anytime
Billing & Renewals
By enrolling in a subscription, you authorize Celnovix to charge your selected payment method automatically for each recurring order until your subscription is canceled.
You will receive an email confirmation for each recurring order.
Managing Your Subscription
You may:
- Skip a shipment
- Change delivery frequency
- Update your shipping address
- Update payment information
- Cancel your subscription
at any time through your customer account or by contacting our support team.
Cancellation Policy
You may cancel your subscription at any time before your next billing date.
If an order has already been processed and shipped, that shipment cannot be canceled.
Future recurring orders will not be charged once the subscription has been canceled.
Refunds
Subscription orders are subject to our Refund Policy.
Refund requests for shipped orders will be handled according to our standard return and refund guidelines.
Failed Payments
If a recurring payment cannot be processed, we may attempt to charge the payment method again. If payment remains unsuccessful, the subscription may be paused or canceled until updated payment information is provided.
Contact Us
If you have any questions regarding your subscription, please contact us:
Email: support@celnovix.com
